San Pablo Economic Development Corporation (San Pablo EDC) aims to develop, diversify, and stabilize the local economy of San Pablo by supporting business development. We spoke with IT Manager, Raymond Mar, to find out how Zivver is supporting the organization and their stakeholders:

San Pablo Economic Development Corporation (San Pablo EDC) aims to develop, diversify, and stabilize the local economy of San Pablo by supporting business development.We spoke with IT Manager, Raymond Mar, to find out how Zivver is supporting the organization and their stakeholders:“We position small businesses for success. For example, we deliver workshops and training for businesses, entrepreneurs and individuals, and help them to access loans and grants. As such, our staff frequently engage with small business owners and financial institutions and handle a lot of sensitive financial information, sharing it back and forth between the organizations. It is imperative that we handle that information safely.”

“Zivver’s Conversation Starter solution enables non-Zivver users - such as the small businesses we support, or the financial institutions and other external service providers we engage with - to email the EDC securely. This is really helpful. We can be confident that the data being shared with us is secure, and Zivver doesn’t require the user to create accounts to do so. It’s very convenient and easy to use.”

“We use Microsoft Office 365 and it became clear that the financial institutions we are engaging with had certain expectations with regards to how we handle sensitive data by email. We needed to take action to support compliance. Financial institutions have their own security policies in place that they need to adhere to and, as a public service, we also need to exercise proper data handling. That’s how we came to choose Zivver.”

“We have, in the past, struggled to send large files, particularly in a way that is secure. Zivver’s Secure File transfer solution allows us to send huge files safely from Outlook, and also enables us to assess access history - that’s something our end users wanted.”

“We chose Zivver for the very simple reason that it is purpose built to protect sensitive data. Employee feedback is as clear as - it works. For me, in my role, if there is a lack of feedback, that often means the solution is functioning as it should. Implementation was smooth, I haven’t had to support it after roll out.”

“Zivver is a well built solution. In this day and age, with data leaks happening so frequently, either through human error or hacking, or due to the sheer amount of businesses handling sensitive data in email, it’s vital to implement solutions to empower employees to protect data. Zivver checks all the boxes; it’s easy to use and cost effective. I've been very happy with it from an IT perspective, and there is no negative feedback from the end users. It’s a comprehensive solution.”