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Customer Case: Epe municipality (local council)
Epe municipality has always taken information security and privacy very seriously and recognised the importance of the human element in managing that risk. This needed improved staff awareness and training to ensure strong security practices were followed in practice. They therefore started a staff training programme to increase awareness of best practices and risks when sharing sensitive information. But they also recognised that whatever technical solution was in place needed to be simple and intuitive. That’s where Zivver came in.
- Employees: 200+
- Industry: Local government
Which secure communication solutions does the Epe local council use?
-
Zivver Mail
-
Zivver File Transfer
The challenge:
Zivver turned out as the best option for the challenges they faced. Users receive real time alerts when handling privacy-sensitivity information while emailing. These are triggered via out-of-the-box data classifiers, which can be customised as needed.
For instance, when the term National Identification Number is used in an email, a notification pops up immediately, informing the user that they are possibly working with privacy-sensitive information that must be sent securely. This helps to raise staff awareness on a continuous basis.
The challenge;
- Minimizing the risk of data leaks
- Raise employee awareness on handling privacy-sensitive information
Communicate safely with peace of mind
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