Customer story

Management consulting

Share large files securely with a receipt of delivery

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"A secure email solution fits our company DNA and is something we have to be able to offer our customers. Now we send and receive sensitive data securely using Zivver. And that's a reassuring thought."

Mario Vermunt, Marketing Director

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Customer Case: Consultancy firm AT Osborne and Zivver

Consultancy firm AT Osborne is one of the largest consultancy firms in the Netherlands and is a specialist in the field of spatial issues. The 'Osborners', as the employees call themselves, are professionals with a clear mission. 

And privacy and data security are important pillars in that mission, especially when the agency works with organizations in the healthcare sector. "Zivver contributes to the image of AT Osborne and we can guarantee that privacy-sensitive information is processed securely," says Marketing & Communications Director Mario Vermunt.

  • Employees: 110
  • Industry: Consultancy

What secure communication solutions does AT Osborne use? 

  • mail-icon Zivver Mail
  • mail-icon Zivver File Transfer
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Being able to process sensitive data in a safe way

The most important reason for joining forces with Zivver is to ensure the safe handling of data files. "To provide sound advice to clients, AT Osborne analyses a lot of data every day. We work with confidential data from our clients and, in many cases, their clients or patients. This means that we have to handle this privacy-sensitive data very carefully. With Zivver, we can achieve this and ensure that we can process sensitive data in a secure way - and that our clients can also share that data with us securely," says Vermunt. 

"It does indeed work both ways," says Elske Visser, Advisor at AT Osborne. Visser uses Zivver operationally, especially when she has to deal with healthcare institutions. If these organizations want to share large data files with us, we simply send them a Zivver message. Then they can reply and securely share files with us up to 5,000 GB".

Reasons to use Zivver:

  • Faciliates careful handling of privacy-sensitive data
  • Enables customers to share large files securely
  • Contributes to a professional reputation

How exactly is Zivver used for a large consultancy firm such as AT Osborne?

"It is actually quite simple," says Mario Vermunt. "Previously, a lot of data was exchanged via USB stick or email. We felt that this should be safer, when necessary, because we should not make it unnecessarily complex. A secure email solution also matches our company DNA and is something we should be able to offer our customers. Now we send and receive sensitive data securely using Zivver. And that's a reassuring thought".

Results

In the past, before Zivver, information was often shared via email and large files were shared with WeTransfer. The subscription with WeTransfer and similar providers have all been cancelled since we started using Zivver. 

Our customers are also very satisfied that we offer data exchange in a reliable and secure way. They really experience it as part of our of service, and this gives added credibility. In this way, Zivver helps our company project a professional image.

Vermunt concludes: "If you deal with sensitive data, you can't afford to handle it in an unsafe way. You simply have a duty of care as an organization to be responsible".

 

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