5 practical tips for sharing personal data securely

3 min read

Does the subject of data security give you brain fog? You’re not alone. Organizations have a habit of overcomplicating digital communications security; it’s tied up with compliance, digital transformation and IT.

We believe security should be nothing less than spectacularly simple. So, here are five tips to streamline the way your organization shares sensitive data.

1: Make sure the policy is clear

What information do you need to send securely? Through which channel and with what level of security?

Employees want to do the right thing, but they need processes to be simple. So, to ensure all employees are singing from the same hymn sheet, provide a clear overview of the types of information that your organization handles, and identify the ways each should be shared. Make this plan accessible for all staff, and share with new staff, too.

2: Make it easy for the recipient

Most email and security platforms over-complicate processes for recipients. The hoop jumping is extensive; they may have to install an app, create an account, or navigate new platforms before they can read messages or download files; talk about a poor user experience

Keeping things simple for recipients is positive for employees, too. It strengthens stakeholder engagement and benefits your organization’s reputation. So seek out a solution (you don’t have to look far) which integrates with existing email clients, offers multi-factor authentication, and learns from user behavior in order to streamline secure communications, for all involved.

3: Fail to prepare and prepare to fail

Multi-factor authentication ensures only the intended recipient can gain access to sensitive data. To do this, you can use unique codes sent via text message, or a pre-agreed password.

To keep things simple in the future, it is helpful to gain the relevant information from recipients sooner rather than later - whether it’s a mobile number or an email address. You can then work with confidence that there will be no complications or delays when it matters most.

4: Make security the preferable option

Sometimes, you have to sell security to your recipient. They may not see the benefit or necessity of multi-factor authentication or security in general. But, this often changes quickly when you explain the benefits of, as well as the risks and repercussions of, poor data protection activity.

5: Make sure you can act if something goes wrong

You can do a lot to prevent mistakes. Unfortunately, no organization can completely rule out a data breach. It’s important, therefore, that you can take immediate action if and when the worst happens.

For IT and security professionals, activity logs enable incident identification, providing a reliable overview of email activity.

For all of the above and more, we can help. Get in touch with a product expert to find out how.

First published -
Last updated - 10/12/21
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