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There is no denying – COVID-19 has rapidly changed the way businesses work, and UK public sector organisations have been at the forefront of this transformation. Practically overnight, staff were legally obligated to work from home and many public services transitioned online. The digital space has created a pathway for business continuity, increased productivity and communication during a difficult climate. However, the rush to implement online practices has also exposed new security vulnerabilities across the public sector.
According to the research, Opinion Matters: Public Sector attitudes on communication security after the onset of COVID-19, 82% of UK public sector institutions experienced a data leak in 2020. Evidently, data security breaches are on the rise.
To address how the pandemic has brought challenges to organisations’ security, Zivver have joined in partnership with GovNewsDirect to produce our latest whitepaper, ‘Email Security, Data Protection & Remote Control’.
The paper comprehensively covers 3 areas that have caused security hazards during COVID-19, including:
1- Disconnected security protocols
The remote workforce has meant staff are now working in unfamiliar ways with unfamiliar systems. Staff may not be following the security protocols they adhered to pre-COVID, with some organisations bypassing the usual government checks. Read how ongoing lapses in behaviours can lead to major security disruption.
2- Human error
According to the Information Commissioners Office, human error is the leading cause of data breaches, above external threats like malware and ransomware. Poor cyber security practices amongst staff are commonplace. This factor is likely to have worsened over the course of the pandemic. Our whitepaper offers insights into why – citing huge risks such as less secure wi-fi, using unapproved home machines to work and overall a lack of staff security training.
3- Email protection
Have you ever sent an email to the wrong person? We all have, at some point. Did this email often include sensitive information? Chances are the answer is yes. This type of situation accounted for 70% of UK data leaks reported in 2020. The remote workforce has caused email communications to spike during the pandemic, and with it the increased likelihood of data breaches. Our whitepaper details which email behaviours have caused security hazards and how your organisation can overcome them.
Steps your organisation can take
Organisations need to ensure their email communications platform is safe and secure – not only during the pandemic but in the months and years thereafter.
Zivver’s most recent whitepaper on this topic offers pages of thought-leading insight on what simple practices you can do to protect your organisation and your customers. Zivver might just be the safe, flexible and secure platform you need.